Online Booking: When you book your lessons, you will be prompted to agree to the lesson policies and email policy.
24 Hour Cancellation Policy: 24 hours notice is needed if you are unable to attend your lesson to avoid cancellation fee (cost of the lesson booked).
Students can cancel by calling the studio number at 604.715.0356 and leaving a message or email at info at integratedartist dot com. A confirmation that I have received your message is needed.
If I need to cancel or reschedule, a makeup class will be scheduled for a mutually convenient time as soon as possible.
Payment: Payment for lessons is due prior to booking the lesson.
Lessons and packages are booked through the online scheduler and can be made via stripe, interac email transfer or cash. For cash payments, a drop off time can be arranged. We can also accept Paypal if this suits you better and there will be a small fee to cover a portion of the charges associated with it. Just email us, if you have questions.
Refunds: All lessons and lesson packages expire and are non-refundable.
Lessons are non-transferrable.
If a lesson is cancelled before the 24 hour notice, a credit will be placed in the student’s account to be used before it’s expire date.
Expiry: Lessons expire within 6 months from the purchase date. This includes lesson packages, single casual lessons and gift certificates.
Holidays: We are closed on all Canadian and B.C. holidays as we live in beautiful BC!
Reminder emails are sent if you have a booked lesson.
Pretty please keep your email up to date with us to serve you better!